Preferred Service

CCD has been located in Windsor, Ontario, Canada, for over 20 years. We continue to develop long-term relationships with all of our clients by responding to their needs in a timely and cost effective manner. We are your dedicated IT team.

Our Preferred Service program provides you with a dedicated, multi disciplined IT team that offers you responsive support to all of your IT requirements. We build long-term relationships by providing higher levels of service than our competition.

You want to make sure that your IT partner will be around to service what they sell; Our Technical Team boasts over 50 years of combined experience complimented by Industry Certifications and Manufacturer Authorizations. Our Team is well educated and carry Blackberry Smart devices to make them available at your beck and call. Emergency Service provides you 24/7 access to our staff. CCD is an Authorized Warranty Repair Centre for Dell, IBM, Toshiba, HP and many other equipment manufacturers.

  • Reduced hourly rate – See Preferred Service Block Fees
  • 4 Hour after hours Telephone Response
  • Priority One Scheduling
  • Technical Consulting and Documentation
  • On-Site Service of all hardware and software
  • Emergency response for Mission Critical applications
  • Remote monitoring and Corrective Action Support
  • Often Same Day On-site Service
  • Multi disciplined, Accredited IT team at your finger tips
  • No Date of Expiration
  • Installation of new equipment
  • Regularly Scheduled Preventative Maintenance
  • Pickup & Installation of Serviced Equipment
  • Loaner Equipment (limitations apply)
  • Application Training – One-on-One Training and Consulting

depot service

Depot Service – Yes we can service your equipment on the Spot

CCD has been a Service Provider in the Essex and Kent County region for over 20 years. We are a member of CompTIA and are Authorized to repair equipment for Dell, IBM, Lenovo, Toshiba and HP. Our Service department operates Monday through Friday from 8:30am to 5:00pm. CCD has a reliable certified service team to help solve and/or fix your computing problems.

  • Data Recovery
  • Desktop and Laptop Repair
  • Diagnostics and Troubleshooting
  • Virus Removal / Repair / Upgrade
  • Hi-Speed Internet Installation / Broadband Phone
  • Wireless Network Setup (per station)
  • Data Transfer and/or Recovery
  • Software Installation and Configuration
  • Component installation, testing and configuration

network support

Network Support, Installation and Remote Assistance

CCD provides expert IT Computer Support, Network Support and Design Solutions in the Essex and Kent County region of Ontario, Canada. We provide all the computer services your business needs to run at peak efficiency.

Whether you have a server down or operating lethargically, need software upgrades or need to establish a secure network connection to a remote office (VPN), we can provide professional and affordable computer support.

CCD is a full service IT company. We are most noted for becoming an extension to businesses where our Team becomes your IT department. Whether you are a small and medium sized business, institutional and municipal organization, or a part of the educational sector, we provide the expertise you need to leverage your technology to help you do what you do best.

  • Network Support – LANs, VPNs. remote access via routers, switches and ASA
  • Windows servers and server applications including Exchange & SQL
  • 24 hour Emergency on-site and remote Technical Support
  • Microsoft Gold Certified Partner
  • Remote access and monitoring of your equipment
  • Back up assistance and support

Whether you need ongoing computer support or help with a computer emergency we want to be your IT Department. Service can be provided on an as-needed basis or through a service contract. In either case you can expect the professional approach that is the cornerstone of the CCD reputation.


On Site and Remote Service

At CCD we differentiate ourselves from the competition by providing service on site to both consumers in residential settings and commercial enterprises – small or big. CCD is a member of COMPtia and is Authorized to repair equipment for Dell, IBM, Lenovo, Toshiba and HP. Our day time Service department hours are Monday through Friday from 8:30am to 5:00pm, but we operate 24/7 and are available at your beck and call.

  • Return on Your Investment:

CCD provides onsite service that eliminates wasting your time and expense of handling the equipment. No driving to a store to drop off your computer, and returning to pick it up, only to find out that it may not be fixed properly and you’ll have to lug it back again.

  • Flexible:

CCD will return your computer to your home or office, set it up and test it to make sure you’re happy.

  • Satisfaction Guaranteed:

CCD personnel will give you personal one on one attention to explain what went wrong, why it may have happened and how to prevent it from happening again.

  • Extensive Competence:

Authorized to repair Dell, IBM, HP, Lenovo, HP and other manufacturers.

  • Educated and Certified:

All of our Engineers and Technicians are industry Certified. We pride ourselves in our expertise..

Call CCD Today! (519) 252- 1008